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Auto repair shop · 15 min

Estimates and trust

Nobody can see inside their own engine, so they have to trust the shop. A written estimate and a call before any extra work are the law in many states, and they're how a shop keeps customers for years.

SERVICE
Ticket 01 · The guess

How much over the estimate?

Your shop is in Florida. You gave a customer a written estimate of $800example (example number: Simplified example: a written estimate.), and the job runs over. How much more can you charge without the customer's OK?

$100
$0$200
Words to know

Spot something wrong?

Tell us what looks off. No name or email needed.

What kind of problem?

0 / 1000

We'll also send this page, the lesson, ticket 1, so we can find it. Nothing else. Privacy

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Sources and every number (1)

Sources

  • Florida Statutes (2025), section 559.909: Notice of additional charges; customer's authorization · The Florida Senate, 2025

Every number

  • $50flsenate.gov ·2025 · In Florida, the most a shop may charge over the written estimate without the customer's OK, however big the estimate.
  • $10flsenate.gov ·2025 · In Florida, a shop may charge over the written estimate by this much, or the percent, whichever is greater, up to the cap, without the customer's OK.
  • 10%flsenate.gov ·2025 · In Florida, a shop may charge over the written estimate by this share of it, or the dollar amount, whichever is greater, up to the cap, without the customer's OK.
  • $800example (example number: Simplified example: a written estimate.) · Simplified example: a written estimate.
  • $80example (example number: Worked out: ten percent of the example estimate.) · Worked out: ten percent of the example estimate.
  1. Lessons›
  2. Industries›
  3. Auto repair shop
  • ·Before this: Opening the shop
  • ·Free guide: How auto repair shops make money
Skip to the lesson
Back to the home page and map, from TryOwning · Auto repair shop · Lesson 5
Part 1 of 3Part 1 of 3, 0 done

Auto repair shop · 15 min

Estimates and trust

Nobody can see inside their own engine, so they have to trust the shop. A written estimate and a call before any extra work are the law in many states, and they're how a shop keeps customers for years.

SERVICE
Ticket 01 · The guess

How much over the estimate?

Your shop is in Florida. You gave a customer a written estimate of $800example (example number: Simplified example: a written estimate.), and the job runs over. How much more can you charge without the customer's OK?

$100
$0$200
Words to know

Spot something wrong?

Tell us what looks off. No name or email needed.

What kind of problem?

0 / 1000

We'll also send this page, the lesson, ticket 1, so we can find it. Nothing else. Privacy

·
Sources and every number (1)

Sources

  • Florida Statutes (2025), section 559.909: Notice of additional charges; customer's authorization · The Florida Senate, 2025

Every number

  • $50flsenate.gov ·2025 · In Florida, the most a shop may charge over the written estimate without the customer's OK, however big the estimate.
  • $10flsenate.gov ·2025 · In Florida, a shop may charge over the written estimate by this much, or the percent, whichever is greater, up to the cap, without the customer's OK.
  • 10%flsenate.gov ·2025 · In Florida, a shop may charge over the written estimate by this share of it, or the dollar amount, whichever is greater, up to the cap, without the customer's OK.
  • $800example (example number: Simplified example: a written estimate.) · Simplified example: a written estimate.
  • $80example (example number: Worked out: ten percent of the example estimate.) · Worked out: ten percent of the example estimate.
  1. Lessons›
  2. Industries›
  3. Auto repair shop
  • ·Before this: Opening the shop
  • ·Free guide: How auto repair shops make money