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Try “burger”, “cash flow”, “Costco” or “markup”.

IndustriesIndustry

Help Desk Hub

IT services: looking after other companies' computers for a monthly fee, and answering when they break.

A small IT services office: a technician in a headset sits at a big screen that shows every client's computers as tiles, all green but one, while a colleague plugs a cable into the network cabinet and the client tickets move across a board toward done.TICKETS

The lessons

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These lessons teach 8 of the 15 big ideas in Foundations.